Frequently Asked Questions
Where does WholeLife practice medicine?
Our primary campus is in Fort Worth, Texas. Our physicians also have hospital privileges at Texas Health Harris Methodist Hospital in Fort Worth. Beginning February 2025, we will have a satellite office in McKinney, Texas.
Who does WholeLife treat as patients?
We treat men, women and children. We offer obstetrics, gynecology, family medicine, pediatrics, and functional medicine.
Are visitors allowed?
Yes! As we are concerned with caring for the body, mind, and soul, if you’d feel more comfortable with a spouse, children, or other family member at your (perhaps gender reveal) appointment, they are welcome.
When should I arrive at my appointment?
We ask that patients arrive at least 15 minutes early to all appointments. This ensures a couple extra minutes to park, complete necessary paperwork, finalize time of service payments, and grab a urine specimen (when appropriate).
Patients arriving for ultrasound should be extra prompt. The time needed to do a complete scan means every minute counts.
Same-day sick visits should also be on time, as it is highly probably the provider has added you to their schedule to ensure you receive prompt care. We do not want you to be alone when you’re not feeling well.
WholeLife does have a late arrival policy. Patients who arrive late risk having their appointment rescheduled.
Patients who do not show for their appointments or who do not provide at least one business day notice of a cancellation will be charged per office policy.
Where should I park when I arrive at WholeLife?
Patients are welcome to park in our parking lot (directly south of the building).
Does WholeLife offer language translations?
We do. We have several fluent Spanish speakers on staff in every department.
Does WholeLife offer Telemedicine?
Yes. We are pleased to offer the convenience and reassurance of telemedicine to our patients. Not all appointments are appropriate for tele-health, but visits like lab reviews, anxiety and depression consultations, and fertility consultation appointments are perfect tele-med opportunities.
Our tele-med platform is fully secure and HIPPA compliant.
You will receive a link via an SMS text on your smart mobile device. Please click the link to submit vital patient information that will allow the provider to access your chart. You will then be placed in a virtual waiting room. When your provider is ready, he or she will join the appointment.
If your provider struggles with the connection, he or she will try to call you. This call will appear as a blocked number on your phone. Please answer the phone call.
Telemed visits are billable to insurance or cash pay.
Please note, you must be in Texas at the time of your telemedicine appointment.